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Currency - All prices are in AUD

Currency - All prices are in AUD
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Epic Art and Accents, Inc.

Policies

Return / Exchange policy

We will gladly honor the exchange or refund of any product bought from us within 30 days of the customer’s receipt of the product(s) provided the following conditions are met:

  • The packaging must be in good / fair condition (without signs of physical abuse) and all the parts/components accompanying the product must be enclosed.
  • The original receipt of purchase must accompany the returned package.
  • The product must be returned within the allowed 30 days time frame.
  • A minimum of 20% restocking fee will be charged on all returned items that fail to meet the stated terms of return.
  • Refunds will only be given on the cost of the item and not on the shipping & handling cost after we receive the returned item.
  • Exchanges at the customer's request of same or equal value item will be shipped out at no additional cost to the customer upon our receipt of the returned item.

 

Payment / Prices /Shipping 

We accept visa, master card, American Express, Discover, Pay pal, Money Order Electronic Checks (note: all checks and money orders have to clear our bank before the items are shipped and this might result in additional delays in shipping)

All orders are shipped out from our location within 7 to 10 days from the time payments are made (with the exception of items that are out of stock). 

All claims regarding any damage or breakage resulting from shipping should be forwarded to the shipping company or carrier.

Prices are subject to change without prior notice.